botBrains
botBrains builds AI agents that resolve customer enquiries via chat, email and telephone directly within Zendesk and Salesforce, end-to-end.
Signature Fix
Agents
AI remains isolated instead of effective
Our Solution
AI agents that actually resolve issues instead of just answering questions. They review orders, update information, and schedule appointments—via chat, email, and phone. They follow your processes and seamlessly hand things off to humans when necessary.
Main Fix
Integration
Systems and data do not work together
Our Solution
botBrains works directly within Zendesk and Salesforce, without requiring your team to use a new tool. Our agents access your online store, ERP, and CRM through secure interfaces. This turns responses into actual actions within your systems.
Main Fix
Scaling
How do you scale AI? The pilot is running – but there’s no clear path forward.
Our Solution
More volume without a larger team: botBrains handles recurring inquiries around the clock. Analyses reveal where knowledge is lacking and what can be automated next. As a result, the automation rate continues to rise.
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