claim.me powered by Seven Senders

claim.me automates parcel claims and secures refunds from carriers.

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Signature Fix

Scaling

Scaling AI—but how? The pilot is underway—but the path forward is unclear

Our Solution

claim.me consolidates all carrier processes into a single system—regardless of how many shipments are added. At Thomann, for example, the volume is growing steadily, yet the claims processes remain structured and scalable, rather than becoming more complex with each new carrier.

Main Fix

Agents

AI remains isolated instead of effective

Our Solution

claim.me’s AI agent, AiME, serves as the direct point of contact for your customers, collects documents and information, and automatically submits claims to the claim.me team. The AI then initiates the automation process and keeps track of deadlines.

Main Fix

Enablement

Teams are overloaded, AI doesn't help properly

Our Solution

claim.me automatically identifies lost or damaged packages for customers such as SNOCKS using tracking data—often before the customer even reports the issue. This significantly reduces customer service workload and ensures that more legitimate refunds are actually claimed.

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