Deepslate GmbH

Signature Fix

Agents

"AI remains isolated instead of effective"

Our Solution

Many AI voices sound scripted rather than like a real conversation, and customers notice this immediately. Deepslate relies on speech-to-speech technology that bypasses text entirely, thereby capturing intonation, pace, and emotion in real time. With a latency of just 250 to 400 milliseconds, the system generates dialogs that feel natural and reflect the process intelligence and empathy of the best service representatives. Instead of isolated automation, this creates an agent that conducts customer conversations independently and at a human level.

Main Fix

Governance

"Control and responsibility are unclear"

Our Solution

Using AI without clear rules quickly becomes a risk in regulated industries. Deepslate is designed from the ground up for banks, insurance companies, and the healthcare sector, with self-hosting or EU cloud options and full GDPR compliance. Sensitive master data is processed according to the highest compliance standards, without compromising security or traceability. This ensures that governance isn’t an afterthought but is built into the architecture from the very beginning.

Main Fix

Integration

"Systems and data do not work together"

Our Solution

Traditional telephony infrastructure reaches its limits as customer inquiries grow in number and complexity. Deepslate replaces or supplements existing cloud telephony with voice AI agents that integrate into existing infrastructures and operate in over 27 languages. This creates a communication layer that integrates seamlessly into existing systems rather than replacing them. As a result, companies gain a scalable communication layer without having to abandon their existing architecture.

Stand: B12