SVNTN

www.svntn.ai/

Signature Fix

Agents

AI remains isolated instead of effective

Meter readings, trouble reports, returns, or address changes still end up being handled by people because traditional chatbots may respond, but they don’t actually take action. SVNTN, on the other hand, relies on three agents who work together to resolve a case. The Conversational Agent handles calls, chats, and emails. The Case Agent reviews the case according to your rules and thresholds. The Desktop Agent enters the data directly into your existing forms, without any need for an interface. If a case doesn’t meet the criteria, it’s forwarded to your team with a complete log. The result is cases that are resolved rather than passed on, around the clock and without the need for an integration project.

Main Fix

Enablement

Teams are overloaded, AI doesn't help properly

When you spend all day recording meter readings and updating addresses, you have little time for customers who truly need help. SVNTN takes care of these routine tasks and makes every step in the case log traceable. This allows your team to review cases, adjust rules, and provide personalized support to people in difficult situations. The result is a team that understands and manages AI, leaving more time for the relationships that matter.

Main Fix

Transformation

Structures slow down your development

Integration projects, long contract terms, and unclear costs slow down many initiatives before they even get started. SVNTN turns that around. Together with you, we identify the cases that are most worthwhile first and launch them in parallel operation—with no setup fee and no minimum contract term. Your team continues to work as usual, while SVNTN takes over step by step. The result is a transition with no downtime, clear costs, and no risk—because an unresolved case costs €0.00.

Stand: C28