Typewise AG

Signature Fix

Agents

"AI remains isolated instead of effective"

Our Solution

Many AI agents in customer service never make it into production because coordinating multiple agents becomes too complex. Typewise’s AI Supervisor Engine solves exactly that: It coordinates multiple specialized AI agents, each of which is configured for a specific role using natural language and without code. As a result, inquiries are handled autonomously from start to finish across all channels, without any complex decision trees or manually defined rules. This transforms a single pilot into a system that is ready for real-world business operations.

Main Fix

Enablement

"Teams are overloaded, AI doesn't help properly"

Our Solution

Customer service teams often waste valuable time manually drafting repetitive responses. Typewise started right here, with AI that supports employees in real time as they communicate, without interrupting their usual workflow. In the award-winning project with DPD Switzerland, this led to a more than 25 percent increase in customer service efficiency. What began as mere support has thus turned into a measurable gain in productivity.

Main Fix

Scaling

"Scaling AI, but how? Pilot is running - the path to follow is missing"

Our Solution

Only one in ten Agentic AI pilot projects ever makes it into live production, held back by long implementation times, complex IT integrations, and a growing coordination burden across multiple agents. Typewise’s AI Supervisor Engine addresses this very gap: It automatically translates goals formulated in natural language into functioning workflows and configures the appropriate agents for them. What used to take weeks to set up is often up and running in just a few hours. An isolated pilot project thus becomes a rollout that takes hold across the entire company.

Stand: B3