Sushel Bijganath

Sushel has been the founder and CEO of successful digital companies for 20 years. After holding positions at BCG, Bertelsmann, and RTL Digital, he built a global SaaS business with clients representing 20% of the Fortune 500. He developed his first AI application for music recognition as a teenager. Today, through octonomy, he is driving the automation of complex processes in small and medium-sized businesses.

www.octonomy.ai/

Agenda Items

20.10.2026

16:30

Scaling

Adoption beats architecture

What really makes AI work in customer service

Sushel Bijganath | octonomy AI GmbH

Oliver Hainke | Deichmann SE