Christoph Vonheder
Key Account Manager | dtms GmbH
Christoph Vonheder
Christoph Vonheder is a Key Account Manager at dtms GmbH and supports companies in digitising their customer communications. With over 15 years’ experience in telecommunications, cloud and communications solutions, he combines technical knowledge with sales expertise to develop practical solutions for complex B2B projects.
Agenda Items
21.10.2026
09:45
Agents
Artificial Intelligence in Customer Service – Between the ‘Wow’ Factor and ‘What-the-Fail’
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