Roland Mietkiewicz
Sales Manager & Team Lead Inside Sales | Sematell GmbH
Roland Mietkiewicz
Roland Mietkiewicz, Account Manager and Head of Inside Sales at Sematell, helps companies make their customer service more efficient through the targeted use of AI and automation. Drawing on his experience in B2B sales, he demonstrates in his practical presentations how intelligent service processes boost efficiency and deliver lasting improvements to the customer experience.
Agenda Items
21.10.2026
10:15
Journey
Controlled automation in day-to-day service operations – where can AI really help?
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